139 Responsible Gaming — Towards Healthier Entertainment
Gaming is for fun, not stress. At 139, we believe every user can enjoy entertainment while staying in control. This page is here to help you build healthy gaming habits.
Our Commitment — Entertainment Should Be Safe
139 is an entertainment platform. Our goal is to bring users joy — not harm. Responsible gaming isn't just a policy for us; it's a commitment.
We believe every person knows their own situation best. At 139, we want that decision-making power to stay with our users. That's why we offer a range of self-control tools and work to raise awareness of the early signs of problem gaming.
Gaming should never be seen as a source of income or a solution to financial problems — it's purely a form of entertainment. If you feel gaming is having a negative impact on your life, please seek help.
- Play for fun, not to make money.
- Keep your budget within your means.
- Set a fixed time limit and stick to it.
- Make time with family and friends your priority.
- Don't chase your losses by placing more bets.
Recognise the Signs of At-Risk Behaviour
Problem gaming doesn't always appear overnight. Warning signs can develop gradually — check whether any of the following apply to you.
- Regularly spending more than your set budget.
- Chasing losses by continuing to play just to win back what you've lost.
- Being unable to stop gaming or losing track of how much time you've spent.
- Hiding your gaming activity from family and loved ones.
- Gaming is affecting your work, studies, or relationships.
- Feeling anxious or restless when you take a break from gaming.
- Gaming with borrowed money or household funds.
If you notice any of these signs in yourself, act quickly. Seeking help is an act of courage.
Self-Control Tools
139 offers users a range of self-control tools.
Set a daily, weekly, or monthly limit on how much BDT you deposit. Once that limit is reached, deposits will automatically be blocked. Lowering your limit takes effect immediately; increasing it may take some time to apply.
If you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, logging in or placing bets will not be possible. Once the break ends, you can resume using your account as normal.
If you want to step away from gaming for a longer period, you can apply for a long-term self-exclusion. All marketing communications will also be stopped. Contact support at 139.wine to activate this feature.
Minor Protection — A Firm Stance
139 is strictly for individuals aged 18 and above. Minors are completely prohibited from using the platform, and we make no exceptions on this.
- Age verification is required at the time of registration.
- Suspicious accounts may be asked to complete additional identity verification.
- If a minor is detected, the account will be suspended immediately.
If your child has access to your device, enable parental controls and keep your account credentials secure.
Maintain Balance in Your Life
Gaming should be a small part of your life. Family, friends, work, studies, and your health always come before it. Before playing at 139, ask yourself a few honest questions.
- Have I set a budget for today — and can I stick to it?
- How much time should I spend gaming?
- If I lose, can I accept it and walk away?
- Right now, are you gaming for fun — or to escape stress?
If gaming is affecting your sleep, relationships, or financial wellbeing — pause and take care of yourself.
- Set a daily time limit and use an alarm to keep yourself on track.
- Set a budget before you start gaming — only play with what you can afford to lose.
- Avoid gaming when you've been drinking or are feeling stressed.
- Don't place bigger bets out of excitement after a win.
- Take regular breaks — get up, stretch, walk around, and drink some water.
Reach Out — You Don't Have to Face This Alone
If you feel gaming is getting out of control, please seek professional help. That's not a sign of weakness — it takes courage.
Talk to the people close to you. Lean on family or friends you trust. Awareness of mental health is growing in Bangladesh, and access to professional support is expanding too. Consider speaking with a mental health professional or counsellor.
You can reach us directly from 139. Email us at support at 139.wine to request limits or account closure. For more information, visit our FAQ Page View.